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Terms and Conditions PDF Print E-mail
Written by Administrator    Monday, 04 April 2011 13:54

Terms and Conditions

 We offer 12 months local warranty on all our products (unless otherwise specified) for your peace of mind.

  • Payment can be made by Direct Bank Deposit, PayPal and Cash on Pickup
  • Insurance is Optional and is Highly recommended.
  • Registered Australia Post does not cover your product for insurance. Registered Post is just a signature required service.
  • Extreme Electronix Pty Ltd takes no responsibility of any product purchased without insurance, we will not be liable for any claims.
  • Customers are welcome to return the product within 7 days. However, there will be a 20% restocking fee for all returns. If the item is defective, we will exchange it for free of charge within 7 days. Buyer must pay for return postage.
  • During Peak Seasons (Xmas,School Holidays, etc) in order to avoid delays, we may post your item from our overseas warehouse at no additional cost to you. All warranties will still be covered in Australia.
  • All prices include GST.
  • All items are posted within 3-5 business days of receiving payments.
  • Postage usually takes 5-8 business days, however it can take longer depending on your location.
  • Some products are sold with Manufacturer's warranty. Please contact manufacturer directly for any warranty issues.

Returns and Refunds

 Our electronic products are thoroughly inspected and tested before shipment to ensure the proper operation of all components as well as the verification of the package contents. All electronic equipment that we sell is brand new in the original manufacturer package, which includes but is not limited to the: user’s manual, cables, remote control, warranty cards and any other items that may be provided by the manufacturer.

If for any reason you are not satisfied with the merchandise you may return it within 7 days, you will be charged 20% restocking fee. The original shipping and handling charges are not refundable. The return of the product is at your expense. Please be advised that we keep records of serial numbers to prevent fraudulent returns. We will only accept the return, if it is returned in the original manufacturer’s package and the product must be in perfect condition no scuffs or scratches, including manuals, cables, remote or any other items originally included in the shipping. If you forget any of the items you will be charged $50.00 for any missing item, so be sure to inspect the unit before you ship it back.

Please note: If item is burned or damaged in any way (during or after installation) it will void the warranty immediately and we will not be held responsible for any returns or refunds.

Last Updated on Monday, 04 April 2011 14:10
 
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